RosettaHub Authorized User Terms of Service
Last update date: 5 October 2025

RosettaHub Authorized User Terms of Service (the "Authorized User Terms") describe your rights and responsibilities when using the RosettaHub online services (the "Services"). You should read the entire Authorized User Terms carefully before accessing and/or using the Services. Even though you are signing onto an existing digital space created by a Customer (defined below), these Authorized User Terms apply to you as a user of the Services. In these Authorized User Terms the digital space created by a Customer is referred to as a "Domain". "We", "our" and "us" refers to RosettaHub Limited, London, UK (RH).

You agree that by signing up to use the RosettaHub Services and registering as a user or by using the RosettaHub Services (in each case, you are a User), you are entering into a legally binding agreement with RosettaHub Limited, London, UK (RH).

The Contract

The Authorized User Terms that follow are a legally binding contract

The Authorized User Terms that follow are a legally binding contract between you and us. As part of these Authorized User Terms, you agree to comply with the most recent version of our RosettaHub Acceptable Use Policy (the "Acceptable Use Policy"), which is incorporated by reference into these Authorized User Terms. If you access or use the Services, or continue accessing or using the Services after being notified of a change to these Authorized User Terms or the Acceptable Use Policy, you confirm that you have read, understand and agree to be bound by these Authorized User Terms and the Acceptable Use Policy. RosettaHub may update these Authorized User Terms to, among other things, reflect changes to the RosettaHub Services. We will notify you of changes to these Authorized User Terms by posting an updated version here: https://doc.rosettahub.com/legal/RosettaHUB-terms-and-conditions.htm.

The Customer

You are an “Authorised User” of a RosettaHub Domain controlled by a “Customer”. An organisation or other third party that we refer to in these Authorized User Terms as the “Customer” has invited you to join a RosettaHub Domain (i.e. a unique domain associated with a RosettaHub root Organization where a group of users may access the Services). If you are joining one of your employer’s Domains, for example, the Customer is your employer. If you are joining one of your institution’s Domains, the Customer is the institution you are a member of.

What this means

The Customer has separately entered into a written agreement with us or our affiliate(s) (in either case, the “Contract”) that permits the Customer to create and configure a RosettaHub Domain so that you and others can join (each invitee granted access to the Services, including you, is an “Authorised User”). The Contract contains our commitment to deliver the Services to the Customer, who may then invite Authorised Users to join its Domain(s). When an Authorised User (including you) submits content or information to the Services (“Customer Data”), you acknowledge and agree that the Customer Data is owned by the Customer and the Contract provides the Customer with many choices and control over that Customer Data. For example, the Customer may provision or deprovision access to the Services, manage permissions, retention and export settings, share multi‑cloud artifacts with you or consolidate your cloud workspace and these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Customer Data. Please take a look at our documentation pages (https://docs.rosettahub.com) for more details on our different Service features and the options available to the Customer.

The relationship between you, the Customer and us

As between us and the Customer, you agree that it is solely the Customer’s responsibility to: (a) inform you and any Authorised Users of any relevant Customer policies and practices and any settings that may impact the processing of Customer Data; (b) obtain any rights, permissions or consents from you and any Authorised Users that are necessary for the lawful use of Customer Data and the operation of the Services; (c) ensure that the transfer and processing of Customer Data under the Contract is lawful; and (d) respond to and resolve any dispute with you and any Authorised User relating to or based on Customer Data, the Services or the Customer’s failure to fulfil these obligations. RosettaHub makes no representations or warranties of any kind, whether express or implied, to you relating to the Services, which are provided to you on an “as is” and “as available” basis.

A few ground rules

You represent that you are over the legal age and are the intended recipient of the Customer’s invitation to the Services. You may not access or use the Services for any purpose if either of the representations in the preceding sentence is not true. Without limiting the foregoing, you must be of legal working age.

While you’re here, you must follow the rules

To help ensure a safe and productive work environment, all Authorised Users must comply with our acceptable use policy (https://doc.rosettahub.com/legal/rh-acceptable-use-policy.htm) and any applicable policies established by the Customer.

You are here at the pleasure of the Customer (and us)

These Authorized User Terms remain effective until the Customer’s subscription for you expires or terminates, or your access to the Services has been terminated by the Customer or us. Please contact the Customer if you at any time or for any reason wish to terminate your account, including due to a disagreement with any updates to these Authorized User Terms or the acceptable use policy.

Confidentiality

Each receiving party will protect the disclosing party’s confidential information from unauthorised use and disclosure using efforts equivalent to the efforts that the receiving party ordinarily uses with respect to its own confidential information and in no event less than a reasonable standard of care.

Each party’s duty of confidentiality under this clause shall continue indefinitely except solely with respect to any portion of the other party’s received confidential information:

(i) that becomes publicly known through no fault of the receiving party;
(ii) that is, when it is supplied, already known to whoever it is disclosed to in circumstances in which they are not prevented from disclosing it to others;
(iii) that is independently obtained by whoever it is disclosed to in circumstances in which they are not prevented from disclosing it to others; or
(iv) the receiving party can demonstrate through documentary evidence was independently developed by the receiving party without use of or reference to the confidential information.

A party may, to the extent necessary, disclose such confidential information as required by applicable law, regulation, court order or action by applicable regulatory authority, subject to the party required to make such disclosure giving reasonable notice to the other party to enable it to contest such order or requirement or limit the scope of such request.

Data protection

The User agrees not to process personal data on the Platform in breach of any legal requirement.

Privacy Policy

Please review our Privacy Policy (https://doc.rosettahub.com/legal/rh-privacy-and-cookies-policy.htm) for more information on how we collect and use data relating to the use and performance of our Services.

Intellectual Property

The User agrees that RH owns and shall retain all intellectual property rights in relation to all elements of the Platform and all material on it unless RH agrees otherwise in writing. The User agrees not to delete or alter the copyright, trademark or other proprietary rights notices or markings of RH when using the Services. The User agrees that the Services are provided on a non‑exclusive basis and acknowledges that portions of the Services, including but not limited to the RH trademark, the source code and the specific design and structure of individual modules and programs, constitute intellectual property belonging to RH.

The User shall not:

• Copy, modify, disassemble, decompile or reverse engineer any elements of the Services, in whole or in part, or permit or authorise a third party to do so, except to the extent such activities are expressly permitted by RH in writing or by law notwithstanding this prohibition.
• Sell, resell, license, sublicense, distribute, rent, lease or otherwise provide access to the Services to any third party except to the extent explicitly authorised in writing by RH.
• Use the Services to develop or offer a service made available to any third party.
• Transfer or assign to a third party any of the User’s rights under the Agreement or in anything the User creates pursuant to the Agreement.
• Interfere with or disrupt (or attempt to interfere with or disrupt) the Services, or gain (or attempt to gain) access to any systems or network that connects thereto.
• Use the Services to violate the security or integrity of, or otherwise abuse, any application, computing device, system or network (each a “System”) of any third party, including but not limited to gaining unauthorised access to any System (including attempting to probe, scan, monitor or test the vulnerability of a System), forging any headers or other parts of any message describing its origin or routing, interfering with the proper functioning of any System (including any deliberate attempt by any means to overload a System), implementing denial‑of‑service attacks, operating non‑permissioned network services (including open proxies, mail relays or recursive domain name servers), using any means to bypass System usage limitations, and storing, transmitting or installing malicious code.
• Use the Services to distribute or facilitate the sending of unsolicited or unlawful (i) email or other messages, or (ii) promotions of any kind.
• Use the Services to engage in or promote any other fraudulent, deceptive or illegal activities.
• Use the Services to process, store or transmit material, including any Customer Data, in violation of any law or any third‑party rights, including without limitation privacy rights.

Equitable relief

Each party acknowledges that the other party may be irreparably harmed by breaches of the Agreement relating to confidentiality and that monetary damages alone may not fully compensate the non‑breaching party for such harm. Accordingly, each party agrees that the non‑breaching party will be entitled to seek injunctive relief to prevent or stop such breach and to obtain specific enforcement of such obligations. Any such equitable remedies obtained will be in addition to any other remedies that may be available.

Exclusion of liability

If we believe that there is a violation of the Contract, these Authorized User Terms, the Acceptable Use Policy or any of our other policies that can simply be remedied by the Customer’s removal of certain Customer Data or taking other action, we will, in most cases, ask the Customer to take action rather than intervene. We may directly step in and take what we determine to be appropriate action (including disabling your account) if the Customer does not take appropriate action or we believe there is a credible risk of harm to us, the Services, Authorised Users or any third parties.

The liability of RH to the User for any breach of this Agreement shall be limited to UK sterling pounds (£50) and RH shall have no liability to the User for any:

i. loss of profits or revenue;
ii. loss from damage to business or goodwill;
iii. loss of data;
iv. other indirect, incidental, special, punitive or consequential loss or damages

suffered by the User as a result of the User’s use of the Services.

The User shall compensate RH in full for any loss or damage RH may suffer as a result of the User’s use of the Services and shall indemnify RH and hold it harmless against any claims made by third parties against RH as a result of the User’s use of the Services.

RosettaHub is intended for use by businesses and organisations and not for consumer purposes. To the maximum extent permitted by law, you acknowledge and agree that consumer laws do not apply.

Survival

All provisions of the Agreement that by their nature should survive termination will so survive.

Governing law and jurisdiction

The Agreement is subject to the law of England and Wales and the courts of England and Wales have jurisdiction over any disputes arising in connection with the Agreement.

Entire Agreement

The Agreement is the complete and exclusive understanding and agreement between the parties regarding its subject matter.

Assignment

No assignment, novation or transfer of rights and obligations under the Agreement is permitted except with the prior written approval of the other party, which will not be unreasonably withheld; provided, however, that RH may freely make an assignment to a successor in interest upon a change of control.

Force majeure

RH will not be liable or responsible to the User nor be deemed to have defaulted under or breached the Agreement for any failure or delay in providing the Services to the extent that such failure or delay is caused by or results from acts beyond RH’s reasonable control, including without limitation: (a) acts of God; (b) acts of government, including any changes in law or regulations; (c) acts or omissions of third parties; (d) flood, fire, earthquakes, civil unrest, wars, acts of terror, pandemics or strikes or other actions taken by labour organizations; (e) computer, telecommunications, Internet, Internet service provider or hosting facility failures or delays involving hardware, software or power systems not within RH’s reasonable control; (f) network intrusions or denial‑of‑service attacks; or (g) any other cause, whether similar or dissimilar to any of the foregoing, that is beyond RH’s reasonable control.